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Pomeroy is recognized by Gartner in The Gartner Magic Quadrant for Desktop Outsourcing Services, North America, and The Gartner Magic Quadrant for Help Desk Outsourcing, North America.

The Gartner Magic Quadrant for Desktop Outsourcing Services, North America, written by William Maurer, Richard T. Matlus, and Lilian Dutra, is copyrighted March 3, 2009, by Gartner, Inc., and is reused with permission. The Gartner Magic Quadrant for Help Desk Outsourcing, North America, written by Richard T. Matlus and William Maurer, is copyrighted March 4, 2009 by Gartner and is reused with permission. The Magic Quadrant is a graphical reporesentation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.